Jonna, who has developed VIP and Meridian based on her passion for customer excellence, is known for these words, “I have a ‘one master’ philosophy, with the customer being the master.”
- Full Bio
Her parallel leadership of Meridian has propelled the company into a formidable market competitor with more than 10 million global users, recognized as one of the learning management industry’s top-rated technologies, and used by some of the world’s largest, most successful enterprises spanning federal, state and local, and Fortune 500 organizations. Prior to founding VIP, Jonna was an executive with Accenture where she implemented mega-sized systems focused on increasing revenue, maximizing performance, and streamlining processes for some of the largest entities in the U.S. Jonna is well-known for her commitment to philanthropic involvement supporting a variety of organizations and for her active participation in government reform activities. She is often spotted in a variety of volunteer roles, from serving meals to local families in crisis to helping to mentor youth to become the next generation of business leaders.
Chief Strategy & Operations Officer
Creating focus and alignment, then clearly communicating that, provides the necessary direction for the team to pursue a worthy goal, while still allowing the team to contribute its own creativity to the journey. As John Wooden recognized, “If you want to go fast, go alone. If you want to go far, go as a team.”
- Full Bio
Paul believes in the importance of setting the right tone at the top and the positive impact that can have on the rest of the organization. Attitude is everything. Paul has seen the effects of that first hand, having been a beneficiary, and then a practitioner, of that throughout his career. He now looks to pass that learning along.
A non-practicing attorney, Paul enjoyed his ten-year run with an AmLaw 100 firm, currently known as Pillsbury Winthrop. There he practiced environmental law and during the latter part of his tenure he developed a specialty in a new burgeoning field, Internet Law.
When he joined a dot com startup he made the transition to the business side and never looked back. After that company crashed and burned, in 2001 he joined another early stage company, Blackboard. After the first couple of years with Blackboard, Paul became part of the executive team leading a new pursuit to diversify out of the education market into commercial and government markets. Ultimately Paul oversaw that effort exclusively during the last several years of his Blackboard career. During this time, Paul achieved significant year over year revenue growth and while always remaining focused on customer satisfaction.
Paul values the mission orientation inherent in the learning and development market and welcomes the opportunity to bring value to his colleagues and clients on a daily basis.
Paul enjoys spending time with his family, supporting their various activities from sports to Boy Scouts. After that, he looks to keep somewhat active with outdoor hobbies such as golf, sailing, paddleboarding and hiking.
Chief Product Officer
As a believer in results focused perseverance, Geoff could have easily taken these words out of Tom Landry’s mouth: “Setting a goal is not the main thing. It is deciding how you will go about achieving it and staying with that plan.”
- Full Bio
As Chief Product Officer, Geoff manages the complete life cycle of product development and technology operations at Meridian. In his role, Geoff leads a team of highly-skilled developers to deliver new features and functionality for Meridian’s product suite. He also oversees hosting and IT operations. Geoff has demonstrated expertise in application architecture, design, development, IT infrastructure, and technology leadership with a focus in dynamic web-based application. Geoff brings his deep understanding of the software development industry to bear in developing technically sound solutions for Meridian’s private- and public-sector client base.
Prior to joining Meridian, Geoff held various positions within the technology and healthcare sectors with a focus on reporting, analytics, and performance. He received his bachelor’s degree in computer information systems from James Madison University. Geoff is a big family guy who also likes to swing a golf club from time to time, as long as it’s not during a Cowboys game.
Chief Revenue Officer
Patrick’s leadership philosophy is best described as servant leadership, where the servant-leader shares power, puts the needs of others first and helps people develop and perform as highly as possible. Patrick agrees with Richard Branson’s statement of “take care of your employees, and they’ll take care of your business.”
- Full Bio
Patrick’s first job out of college was providing hotline support for a DOS utility software company in 1989. He has worked in the software industry every day since. The lessons he learned then about being client and quality focused still feed his passion for being the best software and service provider his clients work with today. As Chief Revenue Officer, Patrick leads all aspects of sales and customer engagement with our clients and prospects. Patrick has 29 years of software engineering, product development, sales, marketing and general management experience. He has worked in the Learning and Performance industry with pioneers like Plateau Systems, Blackboard and Cornerstone OnDemand.
A lifelong learner with an Industrial Engineering degree from Pennsylvania State University, Patrick is passionate about the potential for technology to impact the way we teach, learn and work. He lives to sail in the BVI with his family and friends, and he would almost always rather be playing golf, or tennis, or foosball, or ping pong or darts or billiards or cornhole, or any other form of competition.
Vice President of Customer Success
Nitu believes gaining trust is key in maintaining any relationship and critical for customer success. She draws inspiration from the Damon Richards’ quote, “Your customer doesn’t care how much you know until they know how much you care.” Her commitment to our clients’ success shines through.
- Full Bio
Nitu graduated from George Washington University with a MS in Information Systems Technology Management and holds a BS in Decision Sciences and Management of Information Systems from George Mason University. Outside of work, she likes to spend time with family and friends or travel to explore new destinations.