Category:Blog

Leaders Must Keep Learning

Leaders Must Keep Learning

Have you heard the saying “We eat our own dog food?” It’s corporate slang for an organization or group that uses its own products and services. It’s rumored to have been originated by Microsoft back in the 80’s to assure consumers that their products are of such high quality that they use them internally. Since […]

The Art of Saying Thanks at Work

The Art of Saying Thanks at Work

According to a study conducted by the John Templeton Foundation, people are less likely to feel or express gratitude at work than anyplace else. That same study indicated that saying thank you to colleagues made them feel happier and more fulfilled, but here’s the rub: only 10% of respondents actually go out of their way […]

5 Benefits of Customer, Partner and Sales Enablement Training

5 Benefits of Customer, Partner and Sales Enablement Training

Delivering exceptional customer experience, increasing sales and growing the bottom line isn’t always up to your internal workforce. Often it’s the external customers, partners, resellers and dealers that interact with your customers and potential customers on a daily basis. They recommend your business, help answer questions about products and services, resell your offerings, and ultimately […]

What Recruiters Want from Training Programs

What Recruiters Want from Training Programs

Here’s a concept that shouldn’t come as a shock: In order to perform better, people need on-the-job-training. They need the knowledge, tools and resources to be more effective and skilled at their jobs. And this rule applies to any position – especially recruiters.   Being a recruiter isn’t easy. Talent acquisition is hard work. It’s […]

Leadership Styles of Iconic Kid Characters

Leadership Styles of Iconic Kid Characters

Fall is an amazing time of year in New England. The leaves change colors; the temperature goes down enough that it is not too cold and not too hot, and two of my favorite holidays hit in monthly succession.   Yep – I am a big Halloween and Thanksgiving fan. While I still very much […]

Roadmap to Success: 5 Considerations in Selecting the Right LMS

Roadmap to Success: 5 Considerations in Selecting the Right LMS

Whether you’re a first-time buyer, or a seasoned learning and development expert looking for new technology, selecting a learning management system (LMS) is no small task.   According to Forrester Research, the $5 billion LMS market is continuing to grow for several reasons – a new workforce is driving new learning approaches, companies are continuing […]

Understanding the Needs of Your Learning Audience

Understanding the Needs of Your Learning Audience

In his milestone 2005 paper, Connectivism: A Learning Theory for the Digital Age, George Siemens expands on the theory of “connectivism” as it relates to learning and knowledge management. While much of the attention from this paper has focused on the importance of networks as a theory of learning, perhaps an equally important takeaway is […]

How Managers Can Become Career Agents

How Managers Can Become Career Agents

The concept of a career agent isn’t new or novel. At some point or another, everyone has worked alongside a career agent. You know the type: The great managers of people in your organization that genuinely care about the future of their colleagues. They not only know their employee’s career goals; they do everything in […]

Gut vs. Facts: Intuition is good, but data is better

Gut vs. Facts: Intuition is good, but data is better

How often do you rely on your gut instinct to make decisions? You know, that feeling deep, deep down inside telling you something is right or wrong. Should you go on a second date? Will driving a different route during rush hour get you to your destination faster? Is left over sushi from three days […]

Abra Cadabra, You’re a Manager!

Abra Cadabra, You’re a Manager!

Ask any HR manager responsible for conducting exit interviews and they will tell you that poor employee management is a leading factor in retention issues and employee dissatisfaction. “People don’t leave their companies, they leave their manager,” says study after study. So why do organizations still rely on magical thinking when it comes to promoting […]

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